Privacy Policy

At INSO (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with our network of consultants. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it in compliance with the General Data Protection Regulation (GDPR) and the Data Protection (Bailiwick of Guernsey) Law, 2018.

Who We Are

INSO is a community and network for individuals, businesses, and organizations. INSO’s network includes individual consultants who offer Innovation as a Service (IaaS) and conduct project work with other network members and non-member clients.

We are a registered data controller under the Office of the Data Protection Authority (ODPA) in Guernsey. Our registration reflects our responsibilities under data protection laws, including GDPR and the Data Protection (Bailiwick of Guernsey) Law, 2018.

INSO Limited | Guernsey Registration Number: 75395 Registered Address: 6 Highclere House, Kings Mews, Kings Road, St Peter Port, GY1 1QB, Guernsey

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Information: Name, email address, phone number, job title, company name, and other information you provide to us through forms, surveys, or direct communication.
• Business Information: Details related to your business and professional needs in the context of consultancy services.
• Technical Information: IP address, browser type, device type, location, and other technical data collected automatically when you visit our website.
• Usage Data: Information about how you use our website, services, and communications, including pages visited, clicks, and analytics.

2. Special Category Data

We do not generally process special category data. However, in exceptional cases where this is necessary, we will ensure compliance with all applicable legal and regulatory requirements.

3. Our Role as a Controller

As a data controller, we determine the purposes and means of processing the personal data collected through our interactions with clients, prospective clients, and collaborators. We comply with our responsibilities under the Data Protection (Bailiwick of Guernsey) Law, 2018, and the GDPR.

4. How We Use Your Information

We use personal data for the following purposes:

• Providing Services: To deliver consultancy services, proposals, and recommendations that meet your business needs.
• Communication: To respond to inquiries, provide customer support, and inform you about updates or changes to our services.
• Marketing: With your consent, we may use your information to send you promotional materials, newsletters, and other communications.
• Service Improvement: To analyze and improve our services, website, and communication strategies.
• Legal Compliance: To fulfill our legal obligations, protect our rights and the rights of others, and ensure compliance with data protection laws.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Service Providers: For IT support, payment processing, or marketing services.
• Project Partners: Consultants within the INSO network for collaborative projects, with your consent.
• Legal and Regulatory Authorities: When required by law.

If we need to transfer your personal data outside Guernsey or the European Economic Area, we will ensure appropriate safeguards in compliance with data protection laws.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your personal data will be securely deleted or anonymized.

7. Data Security

We implement a variety of security measures, including encryption and restricted access, to protect your personal information. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

8. Your Rights

Under GDPR and the Data Protection (Bailiwick of Guernsey) Law, 2018, you have the right to:

• Access your data.
• Correct inaccurate data.
• Request data deletion, subject to legal requirements.
• Restrict processing under certain circumstances.
• Request data portability in a commonly used format.
• Withdraw consent for processing where consent is the legal basis.

9. Data Complaints and Contacting Us

If you have any questions, concerns, or complaints about how we handle your personal data, please contact us at: Email: info@inso.gg

If you believe we have not resolved your data protection concerns, you may file a complaint with the Guernsey Office of the Data Protection Authority (ODPA): https://www.odpa.gg/for-individuals/make-a-complaint/

Office Address: St Martin’s House, Le Bordage, St Peter Port, GY1 1BR, Guernsey

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and significant changes will be communicated to you directly.

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