In the heart of London’s financial district, Dan facilitated a transformative innovation sprint for the Chartered Institute for Securities and Investment (CISI). This wasn’t just another strategy workshop. It was a catalyst - one that helped CISI simplify its membership proposition, unlock fresh value for its highly engaged professional community, and respond confidently to a rapidly changing learning and development landscape. By inviting broad, ambitious, future-focused questions, participating teams uncovered and implemented a series of out-of-the-box initiatives that elevate member experience and strengthen long-term loyalty. The results were clear, strategic, and measurable: -Stronger member engagement -Higher retention -A sharper competitive edge in a sector where individuals now expect more than traditional “plug and play” courses This sprint accelerated CISI’s ability to meet those expectations - and exceed them.