Frame the actual decision
Separate the choice from the wider issue and name who owns it.
Decision-making
Build judgement you can use under uncertainty.
Practise framing decisions, weighing evidence and making trade-offs without waiting for perfect information.
A different way forward
INSO workshopsDecide with confidence
- Suggested format
- Tailored session or pathway
Length follows the practice and reinforcement your roles and situations need.
- Who it is for
- Shaped around practice and feedback
People who make, recommend or support consequential decisions at work.
- How we work
- Live · blended · on-demand where useful
Scope, format and preparation agreed around your team.
When this helpsIs this your
Is this your
situation?
The decision feels urgent, but the question keeps changing. More information brings little clarity. Practise framing the call, exposing assumptions and choosing a useful next step.
- Discussion mixes evidence with opinion.
- Options are compared without shared criteria.
- Decisions are repeatedly reopened without new information.
What changes
Practical progress you can use in the work.
Leave with more
than a good conversation.
Use evidence with care
Identify assumptions, gaps and contrary evidence.
Make reasoning reusable
Record the choice and the conditions for reviewing it.
Inside the workshopA clear shape.
A clear shape.
Room for your reality.
Suggested workshop outline. We shape the sequence and depth around your team.
Our approach to building capability01Define the call
What we do
Practise turning a broad problem into a decision statement. Identify the owner, constraints and the consequence of delay.
What this produces
A decision frame for a realistic situation.
02Separate knowing from assuming
What we do
Sort the available information. Challenge the strongest assumption and identify what evidence would genuinely change the choice.
What this produces
An evidence and assumption map.
03Work the options
What we do
Compare credible alternatives against agreed criteria. Explain the trade-offs to a partner and use their challenge to improve the reasoning.
What this produces
An options comparison with explicit trade-offs.
04Decide and learn
What we do
Write a concise decision record. Agree a review trigger and practise explaining the decision to someone who was not in the room.
What this produces
A decision record and a review prompt.
What you keepUseful in the room.
Useful in the room.
Useful on Monday.
- A reusable decision frame
- An evidence and options template
- A decision record with review triggers
Before we beginA little preparation.
A little preparation.
A more useful session.
- Bring a recurring decision from your role.
- Gather the evidence normally available.
- Identify where judgement currently gets difficult.
After the workshop
Keep it moving.
Apply the decision record to a real choice after the session. A manager or peer reviews the reasoning, the assumptions and what was learned.
Try a different way of thinking
Do we launch, test or wait?
A team has an idea customers seem to like, but limited evidence that they would use it.
Illustrative exampleStep 1 of 3
Frame
Clarify the immediate call: commit to delivery, gather specific evidence or stop. Identify who owns that choice.
01 / 03
- Frame
Clarify the immediate call: commit to delivery, gather specific evidence or stop. Identify who owns that choice.
- Compare
Separate expressions of interest from evidence of use. Compare the cost and learning value of each option.
- Record
Choose the next step and write what evidence would support expanding, changing or stopping it.
The useful shift
Good judgement makes uncertainty explicit and gives the next decision better evidence.
In practice · CISI
A clearer proposition. Initiatives put into motion.
The membership proposition was simplified and a set of initiatives moved into implementation.
Related work with CISI: a five-day sprint brought its membership proposition into focus and moved initiatives into implementation. This outline develops the practice of making choices explicit.
Read the storyA good fit when
Teams that need a practical decision method they can keep using.
Another approach may fit better
A substitute for the decision authority or specialist advice a particular situation requires.
Explore the ways we can helpBefore you choose
A few useful answers.
Can we use our own decisions?
Yes. We agree suitable examples during preparation, including what can be shared and where an anonymised situation would work better.
How do we know the learning is being used?
Agree observable behaviours, such as clearer decision statements and recorded assumptions, then review examples from the work after practice.
What are you working through?
Interested in decision-making? Tell us about your team, the situation and what you would like to leave with. We can shape a useful starting point together.
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INSO · Decision-making · Suggested workshop outline. Format and scope are agreed around your team. /workshops/decision-making