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Innovation & ideasWorking session

INSO Inspired

Turn fresh thinking into practical action.

Challenge familiar assumptions, explore useful opportunities and leave with actions your team can own.

Discuss this workshop
A different way forward
INSO workshopsTurn ideas into action
Suggested format
Scoped session

Length follows the challenge, participation and preparation required.

Who it is for
Agreed around participation

Teams with a live opportunity and responsibility for what happens next.

How we work
In person · live online · suitable hybrid

Scope, format and preparation agreed around your team.

When this helps

Is this your
situation?

People have ideas, but the conversation returns to familiar answers. Question the obvious response, then bring the room back to choices and action.

  • The same ideas appear in every discussion.
  • Assumptions go unchallenged.
  • Good conversations rarely produce owned actions.
What changes

Practical progress you can use in the work.

Leave with more
than a good conversation.

01

A better question

Reframe the challenge around the need that matters.

02

Useful possibilities

Explore alternatives beyond the first obvious answer.

03

An owned next move

Choose practical actions and the people responsible for them.

Inside the workshop

A clear shape.
Room for your reality.

Suggested workshop outline. We shape the sequence and depth around your team.

How INSO workshops work
01

Open up the challenge

What we do

Describe the live opportunity from the perspective of the people affected. Identify where the team may be accepting an untested assumption.

What this produces

A challenge statement worth working on.

02

Look beyond the first answer

What we do

Use alternative perspectives and constraints to develop possibilities. Examine what changes when a familiar rule is questioned.

What this produces

A set of distinct directions to consider.

03

Find what earns attention

What we do

Compare the directions against the need, available evidence and practical constraints. Keep uncertainty visible rather than scoring it away.

What this produces

A focused shortlist with reasons.

04

Make the next move practical

What we do

Translate the strongest direction into an action or test. Name the owner, what they need and when the team will review it.

What this produces

An action brief with clear responsibility.

What you keep

Useful in the room.
Useful on Monday.

  • A reframed challenge
  • A prioritised opportunity shortlist
  • Owned actions and next tests
Before we begin

A little preparation.
A more useful session.

  1. Bring a real opportunity or recurring frustration.
  2. Share what has already been tried.
  3. Include people who can carry actions forward.
After the workshop

Keep it moving.

Return to the action brief in the team’s normal rhythm. Discuss what the first actions revealed before adding another set of ideas.

Try a different way of thinking

Change the question

A team asks, ‘How can we get more people to attend our introductory event?’

Illustrative example
Step 1 of 3

Question

Ask what attendees are trying to achieve. Is attendance the real need, or simply the current delivery format?

01 / 03
  1. Question

    Ask what attendees are trying to achieve. Is attendance the real need, or simply the current delivery format?

  2. Reframe

    Try a more useful question: ‘How could people understand whether this offer solves their problem?’

  3. Act

    Choose one way to test that understanding with real users. Assign an owner and agree what you need to learn.

The useful shift

A better question creates different options. An owner makes one of them actionable.

A quiet coastal scene from the Butterfield project cover
Butterfield Bank
In practice · Butterfield Bank

Good ideas became somebody’s next step.

The team left with actions identified, assigned and prepared for delivery.

At Butterfield, a one-day INSO Inspired workshop helped the Asset Management team identify and assign practical actions. Each new engagement is shaped around the team’s question.

Read the story
A good fit when

A team ready to challenge its thinking and do something with the answer.

Another approach may fit better

An inspiration session with no live question or follow-through.

Explore the ways we can help
Before you choose

A few useful answers.

Do we need an idea before we start?

Bring a meaningful question or opportunity. Early ideas are welcome; a finished solution is unnecessary.

What happens to ideas we do not choose?

We record the reasoning and useful assumptions. That gives the team a basis for revisiting an idea if circumstances change.

A different starting pointAll workshops
Tailored session or pathway

Innovation in practice

Learn how to turn uncertainty into useful evidence.

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Tailored session or pathway

Ideas into action

Give a good idea a clear next step.

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What are you working through?

Interested in inso inspired? Tell us about your team, the situation and what you would like to leave with. We can shape a useful starting point together.

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INSO · INSO Inspired · Suggested workshop outline. Format and scope are agreed around your team. /workshops/inso-inspired